Icebergs

Away from the “icebergs” by Rick Anderson

How true this article is - especially the quote "Libraries are poorly equipped and insufficiently staffed for teaching." We need to somehow make it easier for patrons to access the information they need without requiring specific training or assistance. Perhaps more specific links to popular websites eg Google, Hotmail, so that just one click takes them there.

The Library 2.0 concept is an exciting one and we must ensure that we are not left behind, especially in the areas of knowledge and technology. People only need one disappointing experience to put them off a library visit - even if it is only to use a computer & they ignore the books.